Technicians Stepping into Supervision and Management
Provider HEaTED
Course description
Transition into supervision and management with skills, knowledge and confidence.
As a new or aspiring manager, the role of supervision and management can be both exciting and challenging. To succeed, you will need people management knowledge and skills, coupled with process management practical tools. This is the backdrop for designing and developing a tailored course to help technicians feel and become confident in stepping into supervision and management. Throughout the programme participants will be expected to apply the concepts and techniques taught to work-related situations in order to enhance their learning for effective transition from a specialist to manager.
The course has been designed to accommodate various learning styles and to allow participants to learn from theory and practice, group discussions and individual reflection on their current practice. It will utilise formative assessments to increase learner knowledge, competency and confidence; enabling and empowering them to implement learnt skills in their work.
- Identify expectations and the expectations of others regarding the role of a manager.
- Develop people management skills and confidence through
- Apply process management tools for effective achievement of tasks
- Perform with increased competency in managing and leading people
- Develop an action plan with confidence for improving their management skills
- Effective communication
- Delegation
- Motivation
- Decision-making
- Effective meetings
- Problem solving
- Effective listening and questioning
This programme is for technicians aspiring to supervisory/management roles. The programme is designed to develop people management skills and process management know-how, essential for a smooth transition into supervision and management.
This course is delivered 1 day a week over 2 consecutive weeks by a highly experienced technical management practitioner with 30+ years of experience in higher education, both in Russell Group and post-92 universities.
Day 1
- the role and expectations of a manager
- tasks relevant to all management jobs – understand what’s expected of you
- golden rules of transitioning from specialist to manager
- supervision relevant to the technical services
- how to overcome challenges faced by new managers
- leading people, setting direction and aligning the team
- teamwork: dynamics, challenges and establishing credibility
- listening and communication: effective, open and ongoing
Day 2
- planning: meetings, presentations and reports
- managing a meeting and your role
- the organisational plan and line of sight in achieving goals
- organising time, work and being accountable
- control and motivation: yourself and others
- making decisions and performance appraisal
- problem solving process
- step by step actions for delegation